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Focus on resources

Customers

Our portfolio of customers consists of many multi-national enterprises for whom we accomplished comprehensive projects such as:

Alstom (Italy)

Failure analysis- and trouble ticketing system for the sustainable maintenance of trains (Deutsche Bahn, ICE-1 and ICE-2).

Veolia (Germany)

Failure analysis- and trouble ticketing system for the Bayerische Oberlandbahnen.

Swisscom (Switzerland)

Distributed high volume carrier-grade platform for processing and sending faxes (E-Mail to Fax).

Suppliers and Partners

Our solutions are based on the long-time experience of our staff as well as on the proven components and services provided by our partners such as:

Altitude Software

The Altitude UCI (Unified Customer Interaction) suite over IP manages, measures and improves relationships with customers from small to large organizations worldwide.

AudioCodes Ltd.

Innovative, cost-effective products for converged VoIP and data networks including Media Gateways, Multi-Service Business Gateways, Enterprise Session Border Controllers (E-SBC), Media Servers and Value Added Applications.

Customer Interaction Solutions GmbH

Competent system integrator in the area of contact centers. Cost effective solutions for media integration into CRM- and ERP-systems, intelligent routing, workforce management, self-care interfaces for backend systems.

FreeSWITCH

Scalable open source telephony platform designed to route and interconnect popular communication protocols using audio, video, text or any other form of media.